Ticketing FAQs
Please ensure you are logging in with the same email used to purchase the tickets.
Log into the AXS app, click on the ticket icon, select the ticket(s) you would like to transfer, select transfer, enter the recipient’s information and click transfer. The recipient will then need to download the AXS app and create an account to access the tickets.
NEW Transfer Claim: You can transfer tickets via text message using a phone number. The recipient will receive a text message with a link to claim tickets. This link is available for 48 hours. The recipient must log into their AXS account or create one to access their ticket.
Please see here for the ticketing terms and conditions.
The AXS app is the only form of entry. Once you have created your account, open the App and sign in to see your tickets.
Show the ticket in the App at the Member Services Desk to be scanned to receive that day's wristband to enter.
Many Members find it best to TRANSFER tickets to their guests before the event. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Guests can create an account without purchasing tickets by going to AXS.com and entering some very basic account information.