Stream FAQ
We have here put together questions and answers regarding the live stream.
- We recommend using a computer or a mobile device. The streaming service is working with mobile devices using iOS or Android
- Make sure you have a good Internet connection. Streaming requires good wi-fi to work
- Please have a look at the other questions and answers in the FAQ to find help
- Make sure the stream has started. Under the video title there is small text with information about when the video will start
- As a first step please try to refresh your browser window
- Try another browser to see if the stream works with a new browser
- Make sure the stream has started. Under the video title, there is small text with information about when the video will start
- Check your internet connection and make sure it is fast and stable.
- Close other programs and applications running on your computer to free up bandwidth.
- If you are using a mobile device, move to a location with better network coverage.
- Some users have experienced problems with Chrome on their desktop computers. These users resolved the problem by using another browser such as safari.
- This error message often is displayed when the internet connection is slow or a browser is not working
- Please secure that you have access to a fast internet connection
- Try using another browser such as safari. We have a known problem with certain versions of the chrome browser, please see other questions in this FAQ
- Some users have experienced problems with Chrome on their desktop computers. These users resolved the problem by using another browser such as safari.